From the word Go, Gemma has been fantastic by going the extra mile. She took time out of her day off to allow me and my other half time to view a rental which we ended up moving into a month later.
We found the more ‘popular’ estate agents to be all about the money, Abode cared about helping us start out over this and that’s what sets them apart.
With her friendly, bubbly personality, tied into her patience and professionalism, Gemma is a top estate agent & a credit to Abode Residential.
Thank you for helping me and Chris find our perfect home
TR Headless Cross
I have been using Abode Residential for nearly 3 years now having previously worked with a number of high street estate agents.
They are a breath of fresh air compared to the unreliable, uninterested and generally lackluster service you get from nearly all the other estate agents in Redditch.
Gemma always goes the extra mile to make sure tasks are completed, that properties are let out as quickly as possible (we had a property advertised on the Friday and a viewing then contract signed by the Monday!) and across the board provides a service that none of the large corporate estate agents can even come close to matching.
If you are looking for a business you can trust, rely on and build a strong working relationship with then I couldn’t recommend Abode Residential highly enough.
I am very happy with the service Abode Residential provides. In particular, I am delighted with the way you deal with issues promptly and efficiently. This is important to me, and exactly why I wanted full management, to take away the day to day hassles of letting a property.
Whilst doing this, however you always keep me fully informed of what’s going on.
A very satisfied customer.
Gemma always provides a first-class service – from marketing properties for rental, finding and vetting new tenants, to providing an ongoing managed service. Gemma’s efficiency and customer focused approach ensures that emails and requests for information are responded to helpfully and without delay.
Gemma’s knowledge of the local market, combined with a personable yet professional attitude, gives us confidence that our interests are properly looked after and well managed
Pauline and George
We have now been using Gemma through Abode for over 12 months and can honestly say that Gemma has performed in that time to the highest standard. We have experienced other letting agencies over the years who have been far below standard now being set by Gemma long may it continue.
We used Abode to sell our city Centre apartment in Birmingham. The service was very professional, and Clare certainly always went the extra mile – even once the property was sold, she would be chasing both sets of solicitors to get things through as quickly as possible. Would highly recommend to anyone.
I would highly recommend Abode Residential to anyone, they have been extremely helpful and have provided a fantastic professional service to me so far, plus they are always friendly, polite and easy to reach. Thanks to Clare and Gail for all your help. Christopher Haywood
I have recently sold my property in Birmingham through Abode Residential and I can highly recommend the company. They were very efficient, polite, helpful and reassuring. It’s personal touches that make all the difference in this highly competitive market. Thank you Clare.
Although we did not end up renting a property with Abode, my partner and I would like to take the time to say a big thank you to Clare and her team for their exceptional services. They were very friendly, punctual and had some great properties. We wish them lots of luck in the future!
I have recently used Abode Residential to let my apartment in Birmingham. I was really impressed with the service; Clare was very professional, gave excellent advice and was very responsive to my emails and phone calls – giving frequent feedback and information. In my experience of letting my properties over the last 8 years I would say that Abode has provided the best service in comparison to other larger city Centre agents and I would definitely use Abode Residential again.